Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day. Once your order is processed, it will be shipped via standard shipping.

Shipping Time
We ship all orders via standard shipping. Estimated delivery time is 8–10 business days from the date of shipment. Please note that delivery times may vary based on location, weather, and carrier delays.

Shipping Rates
Shipping charges are calculated at checkout. We occasionally offer free shipping promotions, which will be clearly stated on our website and at checkout if applicable.

Tracking Information
Once your order ships, you will receive a confirmation email with tracking details. Tracking may take up to 24 hours to update after the label is created.

Shipping Locations
We currently ship within the United States. At this time, we do not offer international shipping.

Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us at thecraftshakoh@gmail.com within 7 days of delivery. Include your order number and any relevant photos so we can help resolve the issue quickly.

Questions?
Need help with your order or shipping details? Email us at thecraftshakoh@gmail.com we’re happy to help!